I spent 10 weeks as a remote design intern at General Motor’s relatively young CX Design organization. Here, I led a project building trust for autonomous features. I also helped design research on in-vehicle voice fronts and document conversational design practices.
During my time at GM, I was under the service design branch of the Global CX organization, which focuses on designing digital products, services, and experiences. Within this branch, I worked on the advanced design team, meaning that I worked mostly in the early discovery and concept testing stages. Given my interest in autonomous vehicles, I initiated and led a project on trust for autonomous features, in preparation for Ultra Cruise
. I also helped out with some conversational design projects.
Also, huge thank you to my lovely mentors Joe Lenneman and Kristine Taylor who continued to support me during and after my internship :)